An order management system (OMS) is the computerized tool that enables organizations to control customer orders from order creation through inventory execution.
It centralizes sales information across different sales touchpoints to deliver comprehensive visibility into fulfillment information throughout the entire lifecycle.
An OMS empowers retailers coordinate the end-to-end order journey effectively, order management system from the point a purchaser creates an order to its effective completion and necessary return.
It optimizes inventory management by supplying instant visibility on stock oms levels and order history, empowering organizations to optimize their supply chain methods and improve purchaser loyalty.
An effective OMS links with other business systems like online store order management system platforms, fulfillment management systems, accounting software, and logistics carriers to create a cohesive order fulfillment environment from start to end.